Another poorly run travel company closes, how many more rubbish travel agencies and companies will close before the year is out:
NO ATOL LICENCE NO BOOK should be your mantra – On the beach has no Atol, nor does 118 travel and nor does Travel republic.
Turkey specialist agent Holiday Click has entered administration after being hit by the collapse of Goldtrail, prompting fears that other small agencies could be forced out of business by the failure.
The agency, which was a call centre and website, was a member of the Hays Travel Independence Group.
All customers in destination and with forward bookings will be protected by Hays’s bond.
Hays Travel commercial director Jill Gardner said: “Their main market was Turkey so the business was badly affected by the failure of Goldtrail. It is disappointing for us as they were a good member.”
It is understood the business, which was set up in 2003 by Chris Jannelli and Nick Lima, employed less than 10 staff.
Alan Bowen, legal adviser to the Association of Atol Companies, said the impact of the failures of Goldtrail and Kiss Flights could put small agents under pressure.
The bulk of the "On the beach complaints" concern - Persistent call backs after you think you have booked online to ask for more, huge extra cost surcharges. Extremely poor customer service .
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