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Travel consumer advice, travel news

Take your travel compensation case to court

A travel industry law firm has launched a new insurance product allowing operators and agents to protect themselves against legal action.

Travlaw Protect offers businesses up to £100,000 of legal expenses insurance and, subject to the level of protection required, costs between a penny and 25 pence per passenger.

“An economic downturn and a general ‘blame culture’ have prompted people, and businesses, to be much more willing to seek cash pay-outs.

The Travlaw Protect package has been set up by Travlaw with specialist insurers Composite Legal Expenses. It not only offers protection against possible costs incurred fighting claims in court but also provides access to travel-specific legal advice and support.

The new policy was inspired by the recent volcanic ash crisis which is expected to prompt a rash of court cases both from consumers and between businesses.

It is also an answer to the current trend among some insurance providers to include legal expenses cover in their policies which encourages consumers to take their complaints to court as opposed to dealing directly with the holiday provider.

“This policy package offers travel companies the opportunity to budget much more effectively and predict their cash flow.

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