Read this review below, and then you decide how they have not been prosecuted by the police and trading standards.. Someone should seriously take legal action against on the beach.
We would like to urge you to contact- trading standards – consumer direct – If you have been scammed like this, they in turn would want to know the address of on the beach so here it is.
On the Beach Ltd (trading as On the Beach) registered address is at Spectrum House, Towers Business Park, Wilmslow Road, Didsbury, Manchester, M20 2SE. Company No: 03162982 and VAT no: 918060141.
From Review Centre.
DEAL WITH THIS COMPANY AT YOUR OWN RISK I BOOKED FLIGHTS YESTERDAY TO TENERIFE. RECEIVED A PHONE CALL 2 HRS LATER ADVISING THAT FLIGHT PRICE WAS WRONG IT SHOULD HAVE BEEN £180.00 MORE EXPENSIVE.
I AUTHORISED THE EXTRA AMOUNT. I SUBSEQUENTLY RECEIVED A FURTHER TELEPHONE CALL LATER IN THE EVENING TO ADVISE THAT THEY HAD MADE A MISTAKE AGAIN AND THE FLIGHTS WERE ACTUALLY £800 MORE EXPENSIVE!!!!!! OBVIOUSLY I CANCELLED AND ADVISED THEM THAT THIS WAS ONE HUGE CON, I DONT ACTUALLY THINK THE FLIGHTS WERE EVER AVAILABLE AT THIS PRICE.
MY CREDIT CARD CO HAVE CONFIRMED THAT THEY HAVE TAKEN FULL PAYMENT FOR THESE FLIGHTS – £1200.00. I AM NOW IN A POSITION WHEREBY I AM WAITING ON ONE OF THEIR MANAGERS AUTHORISING THE REFUND BACK TO MY CREDIT CARD – WHICH I AM ADVISED CAN TAKE 48 HOURS AND THEN IT CAN TAKE A FURTHER 7 TO 10 DAYS FOR THE MONEY TO APPEAR BACK ON MY CARD.
IN THE MEANTIME I AM UNABLE TO LOOK ELSEWHERE FOR FLIGHTS, I AM DUE TO TRAVEL IN 2 WEEKS TIME AND ALL MY FLIGHT MONEY IS TIED UP WITH ON THE BEACH AND I HAVE NO GUARANTEE THAT I WILL RECEIVE IT IN TIME OR WHETHER I WILL BE ABLE TO FIND FLIGHTS AT SUCH SHORT NOTICE. WORST WORST WORST COMPANY TO DEAL WITH. SERIOUSLY GIVE THEM A MISS IF YOU WANT TO HOLD ONTO YOUR SANTIY. MY STRESS LEVELS ARE THROUGH THE ROOF.