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Travel consumer advice

Online travel reviews cannot be trusted

Travel reviews still encourage holidaymakers to book online despite recent rulings about their accuracy.

As we have reported previously, travel review site TripAdvisor was told in February that it could no longer claim to offer “trusted and honest reviews” after an investigation by advertising watchdogs found the site could not guarantee customer feedback was genuine…

But according to a recent study, 76% of consumers still think that the majority of travel reviews are ‘nearly genuine’, whilst 59% would be more likely to make a travel of holiday booking after reading a positive review.

For any review site to be genuine, then checks have to be made, such as travel documents before a review is made live. This is not the case at the moment, so take everything with a pinch of salt.

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On the beach holidays review

Beware of, OTBEACH or ON THE BEACH Holidays plus otbeach.co.uk and finally OntheBeach.co.uk -

On the beach complaints and reviewsOn the Beach Otbeach warning.

Or check out - On the beach holidays, ot beach, I book holidays a con site?

otbeach on the beach holidays The bulk of the "On the beach complaints" concern - Persistent call backs after you think you have booked online to ask for more, huge extra cost surcharges. Extremely poor customer service .

According to ABTA they trade as: On the Beach, I book holidays, Otbeach so be careful.

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