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Travel consumer advice

This category contains 28 posts

Cruise line misleading customers – Fred olsen

Fred Olsen Cruise Lines has been slammed by the ASA advertising watchdogs for misleading customers with an early booking offer. The Advertising Standards Authority upheld a complaint that Fred Olsen’s direct mailing did not make clear the significant limitations of the offer. The direct mailing, sent to Oceans members, stated: “Book 2013 now and you’ll … Continue reading

Spain bed tax introduced

Holidaymakers be warned Spain has rather stupidly, decided to tax tourists with a nightly tax per person to be paid on checkout. Spanish Tour operators have expressed disappointment at plans for a nightly tourist tax in Barcelona and resorts in the Costa Brava from November 1. The idiotic regional government of Catalunia is introducing the … Continue reading

Cruising why bother

This is a bad year for the cruise industry – Passengers were called to muster stations after a fire broke out on an Azamara Club Cruises ship in Asia today. Passengers will get a full refund, but the damage has already been done to consumer confidence. The blaze in the engine room on Azamara Quest … Continue reading

Ha ha Ryanair loses EU court battle

Oh dear – Ryanair (they of the rip off extra charges) has lost the latest round of a legal battle to avoid paying for hotels, meals and drinks for passengers affected by the Icelandic ash cloud volcanic eruption in 2010. Denise McDonagh, of Dublin, sued Ryanair in the Dublin Metropolitan District Court for €1,129, the … Continue reading

On the beach holidays review

Beware of, OTBEACH or ON THE BEACH Holidays plus otbeach.co.uk and finally OntheBeach.co.uk -

On the beach complaints and reviewsOn the Beach Otbeach warning.

Or check out - On the beach holidays, ot beach, I book holidays a con site?

otbeach on the beach holidays The bulk of the "On the beach complaints" concern - Persistent call backs after you think you have booked online to ask for more, huge extra cost surcharges. Extremely poor customer service .

According to ABTA they trade as: On the Beach, I book holidays, Otbeach so be careful.

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